FiveSIM
3.8star
8.79K reviews
1M+
Downloads
Rated for 3+
info
About this app
Five App is a new mobile App, designed exclusively for customers on Five SIM. The App allows users to recharge their account, check their balance, and subscribe to exclusive minutes & data plans. It's a convenient way to manage your account, with easy payment options and real-time updates on usage
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data can’t be deleted
Ratings and reviews
3.8
8.77K reviews
Rakesh Kumar
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September 18, 2025
I'm facing a issue with the camp data system. I'm inside the camp location, where I'm supposed to get unlimited data, but the app still charges my 1 GB It feels like the app can't detect my location properly, I tried contacting customer service contact customer service but didn't get any response
139 people found this review helpful
e& UAE
September 19, 2025
Dear Customer, thank you for sharing your feedback. We’re sorry to hear about your experience. We assure you that we work hard to provide our customers with an excellent service. Please visit this link and fill the form so our team can reach out to you as soon as possible: https://forms.office.com/r/9t4DS3S4Tj
SAHIL RANA
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November 12, 2025
Worst app ever. I recharged 50 AED add on by mistake which is auto renewal. Now I am unable to deactivate it no matter what I do. There is no deactivate option. Every month 50 AED just VANISH. There is no support from customer care.
3 people found this review helpful
e& UAE
November 13, 2025
We’re sorry to hear about your experience. You can unsubscribe the pack from My Addons section under Accounts from FIVE APP. We assure you that we work hard to provide our customers with an excellent service. Please visit this link and fill the form so our team can reach out in the issue still persists: https://forms.office.com/r/9t4DS3S4Tj
Abdul Malik
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November 18, 2025
there is no live chat and there no costomer support directly I'm trying 6 months to update my Emirates ID there is something problem in five app and I'm using this sim 7.years now they are my disconnecting line because of Emirates ID not updated now today is Last date to update I don't know what can I do now
1 person found this review helpful
e& UAE
November 18, 2025
Dear Customer, thank you for sharing your feedback. We’re sorry to hear about your experience. We assure you that we work hard to provide our customers with an excellent service. Please visit this link and fill the form so our team can reach out to you as soon as possible: https://forms.office.com/r/9t4DS3S4Tj
What’s new
In this update, managing your payment cards for recharges is easier than ever. We’ve also simplified the add-on and deals purchase flow and made some behind-the-scenes tweaks for a smoother experience. Update now to enjoy!
App support
About the developer
EMIRATES TELECOMMUNICATIONS GROUP COMPANY (ETISALAT GROUP) PJSC
srvdigitalmobileapp@etisalat.ae
Al Markaziyah Etisalat Building, Sheikh Rashid Bin Saeed Al Maktoum Street
أبو ظبي
United Arab Emirates
+971 6 504 2358
