Smiles: Food Grocery Lifestyle

4.1
193K reviews
1M+
Downloads
Content rating
Rated for 3+
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About this app

Smiles UAE is available for any mobile users in UAE. Join Smiles and start saving.

About Smiles:
Smiles is e&'s full-service lifestyle SuperApp and one of the largest one-stop shops for the everyday needs of UAE residents and visitors. With 6,500 participating brands and over 15,000 partner outlets in the UAE, Smiles offers deals and rewards on food and grocery deliveries, home services booking, e& services as well as dining, shopping, entertainment, wellness and travel benefits, making it a premier lifestyle SuperApp.

Earn and redeem Smiles points on all transactions on food, grocery, home services, shopping, travel & more.

Looking for delicious food delivered to your doorstep? We've got you covered! Browse through our extensive selection of 13,000 plus restaurants to order your favorite dishes.

Need to stock up on groceries? Smiles has got you covered there too! Order your grocery essentials on Smiles Market and 600+ more retailers.

Need help around the house? From home cleaning, handyman, salon and spa services to laundry and carwash, we have over 35 home services to help you tackle your to-do list.

Join the unlimited loop of savings with Smiles Unlimited. Get free delivery on food & grocery order, zero service fee on home services booking and unlimited Buy 1 Get 1 Free deals.

Download the Smiles app now and start savings journey.
Updated on
Nov 18, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.1
191K reviews
Saqib Amir
November 19, 2025
Avoid this app as much as possible.. delivered incorrect items and did not agree to return or refund. so what you get is final... even if it's wrong Also If you have a problem with your item or order.. be ready to spend anywhere between 2 to 3 hours to reach them. Not sure how they are surviving with such terrible customer service
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Muthanna Alwahash
October 26, 2025
I have never experienced such rude and unfair customer support as I did today. My order was initially rejected due to a card issue, but once I corrected the information, I was charged without the discount or points I had applied when placing the order. Despite not receiving the food, they refused to cancel the order, and after speaking with four different support representatives, I still received no help. I will never use this "sad" service again, even if it means losing all my E& points. :( :(
4 people found this review helpful
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SJA Flan
November 3, 2025
So far highly disappointed. I was entitled to receive some vouchers as a new e& customer plus some Smiles points...received nothing. They are bouncing the ball between each other and no one really know what they advertise. Incompetent customers services, very difficult to understand their English. I guess they are trying their best but they are just poorly trained. Feel scammed.
2 people found this review helpful
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What’s new

Smiles just got a refresh!
-New mall & location filters, smarter home cleaning features, easier payments, better feedback experience and a cleaner look all around. Update now and keep smiling—everything you love just got better!

App support

About the developer
EMIRATES TELECOMMUNICATIONS GROUP COMPANY (ETISALAT GROUP) PJSC
srvdigitalmobileapp@etisalat.ae
Al Markaziyah Etisalat Building, Sheikh Rashid Bin Saeed Al Maktoum Street أبو ظبي United Arab Emirates
+971 6 504 2358

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