Hello there, ์ผ์ ํฌ! Thanks for your feedback. To get more information about the cancellation process or how to change the language of our app, please contact our support team via email support-googleplay@asknebula.com. Best wishes, Nebula team
Dahye Jeong
๋ถ์ ์ ํ ๋ฆฌ๋ทฐ๋ก ์ ๊ณ
2025๋ 8์ 11์ผ
์๋๊ฒฐ์ ๋จ
OBRIO
2025๋ 8์ 11์ผ
Hi Dahye, thank you for sharing your experience. Weโre sorry about the unexpected auto-charge. Please reach out to us at support-googleplay@asknebula.com so we can review your account and help resolve this issue promptly.
Warm regards,
Nebula Team โจ
๊น์ํ
๋ถ์ ์ ํ ๋ฆฌ๋ทฐ๋ก ์ ๊ณ
2024๋ 9์ 23์ผ
They lure you into a spirit animal test as if they're going to tell you the personal results if you pay them, but all you get is a pamphlet with a bunch of different spirit animal traits. There's nothing you can do but read it yourself and pick the one that suits you best. You're being tricked into paying for something that is pointless and could have been written on a blog and inferred by yourself.Be aware that they are literally scams and will go out of their way to never give you a refund.
Hello,
Thank you for sharing your experience. Weโre very sorry to hear that you feel misled by the spirit animal test, and we sincerely apologize. This is not the experience we aim to provide. Please reach out to us at nebula.support@nebulahoroscope.com so we can look into your case and assist you further.
Best regards,
The Nebula Team ๐