3.4
2.8K reviews
100K+
Downloads
Content rating
Rated for 3+
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About this app

Say hello with the “My Tello” app! You can have your account details at your fingertips, see your remaining balance, check rates for any destination or find answers to your questions.
Use the app in the US while connected to the Tello network or over WiFi. When travelling in US or abroad call over WiFi using the same balance. This way you can still carry your phone number anywhere in the world and enjoy the same low costs.

Download the “My Tello” app for free and:
• Check the balance for all your Tello products: Plans and Pay As You Go
• Start calling in the US and abroad over WiFi at the same costs
• Order any plan or upgrade/downgrade your existing plan
• Recharge safe and easy or set up Auto Recharge to avoid running out of credit
• Manage your account at a glance
• View your Tello bills & usage history
• Contact Customer Service directly from the app

Easy to use:
1. Download the “My Tello” app for free
2. Log in with your Tello phone number and Tello.com website password
3. Get direct access to your phone contacts
4. Start calling over WiFi
5. Run the “My Tello” app on multiple devices at once

Not a Tello.com client yet?
If you’re new to Tello, you will need to order a phone or bring your own device at: www.tello.com. As a Tello customer you will get:
• Prepaid service, no contract commitment, pure freedom
• Flexibility to Build Your Own Plan starting at $5
• Lowest Pay As You Go rates for international calls and texts
• The option to keep your old phone number & cell phone
• Nationwide coverage
• 24/7 Customer Service by email & phone
• The same costs and the same phone number when calling over WiFi
• Data tethering across all your devices for free

*We value your opinion. Please let us know if you like our app!

Having issues with the My Tello application? Please email us at customerservice@Tello.com.
Updated on
14 Nov 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.4
2.7K reviews
Thomas Martin
30 October 2025
great app and very useful, my only issue is the payment methods screen. if you compare it to the payment methods page on the website, you'll notice a clear difference and lack of information and options on the app. the options are still available by tapping the payment option attached to the relevant phone number, but it's not exactly intuitive. you've already utilized the idea of having payment methods and payment options on the same screen, copying that layout to the app would be great
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S
30 October 2025
Was great. After latest update just freezes on "help us improve...." popup as others have said. Fix this so I can change to 5 stars again. Update: Whoever designed the update needs to be more careful! I did the developers job for them! They owe me. It was an amateurish programmer oversight. You dismiss the popup by reducing display zoom to minimum temporarily so that you can access the dismiss button at the bottom. 4 stars now since I had to work this out myself...
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Trav Schan
18 August 2025
Unable to login from password or sms. Can login to the website with password. I get the SMS code on phone but nothing happens after and no place to enter the code. Useless login methods. Update, this isnt a customer support issue. I'm a software engineer and know how to troubleshoot. Your app is broken. Add it to your ticket system to resolve. This is your notice to fix. Don't be lazy devs and ask me to notify someone else.
4 people found this review helpful
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Miron Enterprises, LLC
18 August 2025
Dear customer, This sounds like an issue for our customer support. If you haven’t already contacted them, you may do so at https://www.tello.com/contact.

What's new

We update the app regularly so we can make it better for you.
Thanks for using Tello.