Now Mobile

3.9
4.27K reviews
1M+
Downloads
Content rating
PEGI 3
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About this app

Now Mobile allows pre-hires, new hires, and employees to find answers and get stuff done across IT, HR, Facilities, Finance, Legal and other departments, all from a modern mobile app powered by the Now Platform®.

Examples of things you can do in the app:

• IT: Request a laptop or a reset password

• Facilities: Set up a new workspace or book a conference room

• Finance: Request a corporate credit card

• Legal: Have a new vendor sign an NDA or a new hire sign an onboarding document

• HR: Create or update a profile or check the vacation policy

Powered by the Now Platform®, you can deliver the right digital experiences to your employees from anywhere. With Now Mobile, you can manage workflows across multiple departments and systems, hiding the complexity of backend processes. New hires and employees do not have to know which departments are involved in any given process.



NOTE: This app requires the ServiceNow New York instance or later.

© 2023 ServiceNow, Inc. All Rights Reserved.

ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.
Updated on
24 Oct 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 6 others
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.9
4.21K reviews
Lauren W
1 November 2025
The app tries to open lile it's in a browser. Doesn't look like the images you have anymore like no app buttons at the bottom. So many issues and my tech people at work can't help me ugh.
2 people found this review helpful
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Sebastian G. (Sebax.)
8 November 2025
app crashes all the time, it is not currently loading at all, up to date in any available updates.
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Beth Peart
21 October 2020
Edit: 24 hours later I finally could log in. Mostly Frustration since having to use this for work. It worked for a couple weeks following several weeks of glitches and errors. Then came today. I've uninstalled and reinstalled several times today alone. I even did a factory data reset on my phone. Still, I cannot log in. It does not respond to screen touch. I've sent a message to our IT department about all the headache I have had with it but for now it is about as useful as a brick to me.
36 people found this review helpful
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ServiceNow
23 October 2020
Beth Peart - thank you for your feedback. We are sorry to hear about your frustrating experience with the app. Our group works with your organization to resolve these problems. Please continue informing your IT department if any other issues arise. We may already be working with your organization on fixing these issues.

What's new

Fixed
• An Agent location entry intermittently records a cached location
• The keyboard disappears when the user stops typing in a string input field
• The ServiceNow Mobile app crashes when submitting a reservation request
• Questionnaires get stuck intermittently
• The Input Form Screen ‘Submit’ button is inactive after filling in mandatory inputs
Detailed release notes can be found on the ServiceNow product documentation website.