tado°

Money grabbing, and poor performance. On a few occasions in the last 3 months I've found the system running in the middle of the night with showing as being unable to connect/offline whilenstill having internet at the property. Having to manually reboot the controller module. Now I've been logged out on one device. and have been shown pop ups on the website saying there is going to be a subscription cost for what was previously free to use equipment I have paid for over 3years ago. Not happy!

App and online has stopped working, it opens eventually but then just pulses blank boxes at me until my Pixel 6 pro decides it isn't responding. I can control heating from Google Home so definitely a problem with the app. The app is up to date. I've downloaded the app several times - the last time it actually logged in after about 10 mins of the circling wait symbol. I went to open it again....just blank pulsing boxes. I've put one star in an attempt to get someone to do something about this.

In app purchase prompts drive me nuts everytime I use the app. Also, there is some delay in turning on and off, have such finely adjustable decimal of degree but its devalued when it just does its own thing. Too much going on in the background that cannot be controlled by end user. It either clicks on and off too often or stays on too long after reaching temp. These thresholds should be adjustable and accessible for clarity and customisation of particular application.