Taobao

Contains ads
2.2
2L reviews
5Cr+
Downloads
Content rating
Rated for 3+
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About this app

šŸŒIn today’s interconnected world, discovering unique items and everyday essentials has never been easier. Taobao opens a window to a vibrant ecosystem where millions of users explore, connect, and experience the joy of shopping without boundaries. Whether you're browsing from your living room or on the go, the platform brings the diversity of the global marketplace right to your fingertips. With its intuitive interface and dynamic content, Taobao reflects the spirit of a truly borderless shopping journey.

šŸ“±The Taobao apps are thoughtfully designed to offer a seamless and engaging experience across devices. From personalized recommendations to real-time updates, these apps empower users to navigate an expansive digital landscape with ease. Whether you’re searching for niche collectibles or trending fashion, the apps adapt to your preferences while maintaining a consistent connection to the broader Alibaba ecosystem. This integration ensures that every interaction feels cohesive, whether you’re deep in discovery or revisiting your favorite store.

🌐As part of the Alibaba family, Taobao benefits from a robust infrastructure that supports secure interactions and reliable performance. While rooted in its origins, the platform embraces a global outlook, connecting users across continents through shared interests and mutual curiosity. This worldwide reach doesn’t dilute the personal touch; instead, it amplifies the sense of community that defines the Taobao experience. Whether you're a casual browser or a dedicated collector, you’re part of a network that spans the world.

šŸ“‡Managing your digital life includes staying connected with those who matter—whether they’re fellow shoppers, trusted sellers, or customer support representatives. Taobao enables smooth communication through integrated contacts features, allowing you to keep track of important conversations and build lasting relationships within the platform. These connections enhance trust and transparency, making every interaction feel more human and less transactional.

šŸ›’Shopping on Taobao is more than just acquiring goods—it’s about immersion in a living marketplace that pulses with energy and variety. The act of shopping here is fluid, intuitive, and often surprising, revealing hidden gems alongside popular favorites. Every scroll, tap, and search contributes to a personalized journey that evolves with your tastes and needs, all within a framework that respects user choice and privacy.

šŸ¬Each store on Taobao operates as a microcosm of innovation and expression. Sellers invest time and care into crafting their virtual storefronts, ensuring that every visit feels intentional and inviting. These stores aren’t just points of sale—they’re destinations in their own right, reflecting the personality and vision of their creators. By supporting this decentralized model, Taobao fosters a rich, diverse environment where discovery is always around the corner.

Official website: world.taobao.com
Facebook: facebook.com/taobao.global
Instagram: @taobao.official
Updated on
21 Nov 2025
Events and offers

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 9 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.2
1.96L reviews
Ayano -P
29 December 2024
A lot of great indie sellers and a wide array of products. Only 2 stars b/c they stopped taking foreign cards as payment for consolidated shipping and Chinese is the only language setting. Shipping is super expensive without Cainiao. Don't waste your time and use a proxy service for items.
758 people found this review helpful
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Taobao
13 February 2025
Thank you for your feedback. We regret any inconvenience you may have experienced with our service. We strive to provide the best experience and would appreciate more details on what went wrong. If you have any specific concerns or need further assistance, please contact our support team https://consumerservice.taobao.com/
Linda Wong
21 April 2025
I bought more than two hundred products since last year (2024) after a friend introduced TaoBao to me. Since I know the Mandarin Chinese language, it is very easy for me to look for items and communicate with the customer service. For Australia, a total of „249 (don't forget to check the green tag) to have a postage fee covered is handy but have to collect the items from Presotea. Very satisfied with the products so far. Will continue to buy from this app.
1,819 people found this review helpful
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Taobao
4 May 2025
Thanks for taking the time to review our app. We're always looking for ways to improve and this is no exception. We'll do our best to take your feedback and share it with the team!
gary king
17 November 2025
Utter garbage. If you want me to use your app, how about putting a language option on page 1. Don't bury it many sub-menus below in Chinese. How are you supposed to find the options? Eventually i managed to choose country & language, but it needs a currency to save those settings...and I get error msgs saying "failed to load" - so back to Chinese. If you can't even basics working in your app, what trust should I have in anything else? Its not that hard. I tried. You failed. I'm going elsewhere.
16 people found this review helpful
Did you find this helpful?
Taobao
19 November 2025
Thank you very much for sharing your feedback. We are very sorry for the problems you encountered during use.We're truly sorry to hear about your experience. This is not the level of service we strive to provide. If you need further assistance or have any other questions, please contact us at https://consumerservice.taobao.com/.