DiDi Rider: Affordable rides
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2.9star
13.2L reviews
10Cr+
Downloads
Rated for 3+
info
About this app
DiDi offers an affordable, reliable and safe rideshare service in 30+ cities across Australia and New Zealand.
Just download the app, choose a destination, find a driver and pay directly through the app. Whether you’re heading out with friends or need a ride from the airport, DiDi can get you there for less. Let your dollar travel further with our affordable fares and exceptional service.
Why choose DiDi?
At DiDi we believe that ridesharing should be an affordable experience for everyone. That’s why we charge less than other rideshare services. DiDi fares are consistently lower, which means you get to spend more at the other end.
Fast & Reliable
You’ll have 100,000+ drivers at your fingertips across Australia & New Zealand, which means you can find a ride fast. Easily connect to a driver in seconds via the DiDi app and you’ll have a car at your location in minutes!
Safety First
We’re committed to helping make every ride with DiDi a safe one. All our drivers have undergone extensive background checks, facial verification, vehicle inspections, ongoing monitoring & more. We offer world leading in-app safety features such as in-trip checks, phone number and home address anonymisation, sharing your trip with trusted contacts and more.
Driver Friendly
Our drivers get to keep more of your fare compared to competing rideshare services. Therefore, by using DiDi, you help maximise the income of local drivers. It’s a win-win for both you and your driver.
DiDi services:
Express: Fast and affordable rides, up to 4 people
Travel: Long-distance rides for less, up to 4 people
Select: Roomier cars with highly rated drivers, up to 4 people
Max: Spacious rides, for groups up to 6 or extra luggage
Delivery: Affordable on-demand delivery city-wide
Payment Method:
Choose your preferred payment method — credit card, debit card, Apple Pay, Alipay or PayPal.
How to order a ride with DiDi:
Download the DiDi Rider app and sign up or log in.
Enter your pickup location and your destination.
Choose the ride type that suits your needs.
Select your preferred payment method.
Confirm your ride and track your driver in real time.
Enjoy your trip and rate your driver afterward.
Need help? Visit our website for more info:
Australia: https://web.didiglobal.com/au/
New Zealand: https://web.didiglobal.com/nz/
Or you can contact customer service through the app for further support.
Just download the app, choose a destination, find a driver and pay directly through the app. Whether you’re heading out with friends or need a ride from the airport, DiDi can get you there for less. Let your dollar travel further with our affordable fares and exceptional service.
Why choose DiDi?
At DiDi we believe that ridesharing should be an affordable experience for everyone. That’s why we charge less than other rideshare services. DiDi fares are consistently lower, which means you get to spend more at the other end.
Fast & Reliable
You’ll have 100,000+ drivers at your fingertips across Australia & New Zealand, which means you can find a ride fast. Easily connect to a driver in seconds via the DiDi app and you’ll have a car at your location in minutes!
Safety First
We’re committed to helping make every ride with DiDi a safe one. All our drivers have undergone extensive background checks, facial verification, vehicle inspections, ongoing monitoring & more. We offer world leading in-app safety features such as in-trip checks, phone number and home address anonymisation, sharing your trip with trusted contacts and more.
Driver Friendly
Our drivers get to keep more of your fare compared to competing rideshare services. Therefore, by using DiDi, you help maximise the income of local drivers. It’s a win-win for both you and your driver.
DiDi services:
Express: Fast and affordable rides, up to 4 people
Travel: Long-distance rides for less, up to 4 people
Select: Roomier cars with highly rated drivers, up to 4 people
Max: Spacious rides, for groups up to 6 or extra luggage
Delivery: Affordable on-demand delivery city-wide
Payment Method:
Choose your preferred payment method — credit card, debit card, Apple Pay, Alipay or PayPal.
How to order a ride with DiDi:
Download the DiDi Rider app and sign up or log in.
Enter your pickup location and your destination.
Choose the ride type that suits your needs.
Select your preferred payment method.
Confirm your ride and track your driver in real time.
Enjoy your trip and rate your driver afterward.
Need help? Visit our website for more info:
Australia: https://web.didiglobal.com/au/
New Zealand: https://web.didiglobal.com/nz/
Or you can contact customer service through the app for further support.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
Ratings and reviews
2.9
13.1L reviews
Danni G.
- Flag inappropriate
5 March 2025
Never using it again, I was charged cash and the app is still requesting me to pay via card. Worst part? When I try to open a request the help centre won't let me, it automatically shows that "the issue doesn't apply to this trip" (it is my exact issue though??). Perhaps the driver was mistaken, so I wouldn't take it up with him, but I cannot give that grace to Didi since they won't even let me report this, I can't even talk to a rep at all. Absolutely abysmal costumer service.
317 people found this review helpful
DiDi Global
6 March 2025
Thank you for telling us about your experience. We’re sorry it wasn’t as you expected. Our commitment is to continually improve, and feedback like yours helps us grow.
Mahadi Muhammad
- Flag inappropriate
- Show review history
23 November 2025
This is amongst the worst types of apps imaginable. They have the worst sign-in interface. This nonsense app, doesn't even send me a verification code to start with, then when I try the "Call me" option to get a code, it freaking gives me a captcha and doesn't even call me, instead, it tells me that I've received the code (presumably, thru SMS) Another problem is that it does not have an alternate sign-up method, try signing-up thru mail/FB, it'll still ask you to verify your phone again! 🇧🇩
DiDi Global
23 November 2025
We recognize that your experience was not ideal. Our aim is to enhance our service, and your feedback is valuable in guiding our improvements.
Corey
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- Show review history
20 September 2025
Tried to log in again after a while, same issue, still 4 years in? DiDi is the worst! What a joke that DiDi will never fix this. Drivers either stay still or keep moving further and further away from you, so the number of times I've had to cancel is embarrassing. Is there some loop hole that financially benefits the driver if I cancel, even though they're clearly moving further away or not moving? In the end, you're typically forced to use another app to get home.
106 people found this review helpful
DiDi Global
25 March 2024
This is not nice and we apologize, Corey! Could you please reach out to our support team by typing https://web.didiglobal.com/ on your browser? We'd like to find out more about the driver and solve this in the best way possible. DiDi Rider - The world’s leading mobility platform
What's new
- Various improvements and bug fixes
- Improved some page display details of product presentation
- Improved some page display details of product presentation
App support
About the developer
DIDI MOBILITY INFORMATION TECHNOLOGY PTE. LTD.
privacycenter@didiglobal.com
C/O: PRIMACY PARTNERS PTE. LTD. 111 North Bridge Road #06-20 Peninsula Plaza
Singapore 179098
+86 134 6639 1210
