
Paul Barber
Simple to use and good customisation. However, there is a recurring problem where the notifications become delayed, meaning by the time I receive a door bell notification, the person has left. This problem is persistent and is only temporarily resolved by restarting your phone, however after a few hours, the delay returns. Very poor, considering it is a paid for service so I do not recommend.
209 people found this review helpful

Daniel _
The whole point of having a security camera is to check when you hear something outside - but every single time I try to load Live View during noise or motion, it fails to connect. I even tested it by setting off my own car alarm and the app still wouldn't load. It can't be a coincidence - the feed always fails exactly when it matters. Works fine when nothing is happening, but completely unreliable in real situations. Very frustrating and makes me question the point of owning a Ring cam.
875 people found this review helpful

Andrea Burkenstock
App worked great till a couple months ago. Now notifications are pointless if they even come through timely. The doorbell ring no longer works as a notification on the phone, only through the doorbell itself, there is no longer a video preview, the app does not open when you click on the notification, and on the rare occasion that it does open it brings you to a whole new live view rather than the footage it notified you about. The app has become pointless for notifications.
1,097 people found this review helpful