My Airtel

What an amazing ✨ app! This is how it ought to be - not only can I manage my Airtel money account (securely) from within the app, I can also get an overview of my balances (Data, Calls, SMS) in a single interactive dashboard. I can subscribe to/purchase various deals all in one app. It's also connected to government services so that I can be linked to them speedily. It also allows me to identify Airtel shops in an area of my choosing, check network coverage, and upgrade to an E-sim! Kudos ✨

it was 5 stars for me but now 3 because I have to always verify my number which is very time consuming, takes away the convenience of using the App. Waiting for the verification to complete can take almost the same amount of time as using the USSD, I hope this update is reversed. It's so inconvenient, otherwise the rest is great, but those features don't matter if we can't access them due to them being hidden behind the frequent verification process.

Everything is great but it doesn't let you see your pat transactions. It asks to set a security question for this and to use airtel money menu but when you select the question and type in the answer, it does not have a highlighted "save" button and is simply stuck at this page. However, you can send money without a security question, so I find the whole thing a bit shady.